Revision [1516]

This is an old revision of BugsTroubleshooting made by admin on 2010-01-02 11:18:24.

 

Troubleshooting PARIS by Error and Error Code


Got an error message on your PARIS computer right now, with unsaved critical work at risk in an open project? DON'T PANIC, and BEFORE YOU DO ANYTHING ELSE, try this: alt-tab to the Project Window, ctrl-shift-S to save your project under a new name.

Feel free to add to the list, or insert additional observations or corrections to specific entries.

IMPORTANT NOTE: These bug reports relate to stock installations of PARIS. Some are relevant to issues in the application, some have upon closer inspection been traced to driver issues, and some are simply OS bugs. The bugs marked with a red asterisk (*) have now been resolved by MikeAudet Mike Audet's new drivers, which are available for purchase at a modest fee at his website.

Putting PARIS PC in debug mode on initialization


PARIS can generate a text file of debug information that can be extremely useful in troubleshooting.

  1. Right click on PARIS app icon to get menu
  1. Click with left button on open, but don't let go
  1. Hold down control and alt
  1. Let go (launch)
  1. Keep holding alt/control until you see the window at the bottom of the screen
  1. After you reproduce the problem, quit PARIS
  1. Look for a newly created text file named "AppMessages.txt" in the PARIS application folder
  1. Open and read in any text editor

- contributed by Aaron Allen

The "Known Bug" Codex

The Error Code Compendium Project


An initiative to compile all reported PARIS error codes, their causes, and (where possible) their workarounds


COMING SOON - PARIS Hardware Maintenance - A Guide to the Do-It-Yourself-er



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